Anyone ever try to return something at IKEA?

oh, anyone ever try to return something at IKEA? I was there the other day and I waited at least 20 minutes to talk to a guy about exchanging some damaged goods. The guy then sent another perosn into the warehouse to get my stuff. [link widoczny dla zalogowanych] of waiting for the guy to come back i was getting restless and asked if i could just go and get what I needed and come back as [link widoczny dla zalogowanych] taken me under 1 minute to get what I wanted. But, apparently that's not policy. After 15 minutes the guy at the desk went into the back seeing that [link widoczny dla zalogowanych] really pissed at the shitty and slow service and got the pieces i needed and I was gone. Just out of curiosity I went into the warehouse on my way out to see if I could find the guy that was supposed to be bringing [link widoczny dla zalogowanych] he was nowhere to be found. How retarded is that? Stup
id IKEA, does anyone even like that place, or do we all just shop there because it's cheap?